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Advantech
expands warranty coverage to five years for Industrial
Communication product lines, effective
May 1st, 2012. The new five year warranty
affects all Industrial Communication products for
shipments after May 1st 2012 from “Advantech worldwide”.
Industrial Communication product lines include:
Industrial Ethernet Switches, Wireless AP/CPE, Media
Converters, Serial Device Servers, Cellular IP Gateways,
Modbus Gateways, and Serial Communication Cards.
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Product
Offerings |
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| EKI-2000/4000/6500/7000
Series |
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EKI-1000
/ PCI-1600 Series |
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EKI-6300
Series |
| Industrial
Ethernet Networking |
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Managed,
Unmanaged, PoE, M12, IP67 Ethernet switches |
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Redundant
X-Ring ( < 20ms) |
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Modular
fiber optic connections |
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Fast
Ethernet and Gigabit media converters |
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| Device
Connectivity |
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RS-232/422/485
interface |
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3G/GPRS
IP Gateways |
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Modbus
Gateways |
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PCI/PCI
Express/ISA serial communication cards |
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| Industrial
Wireless |
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802.11
a/b/g/n Outdoor Wi-Fi Mesh AP/Station |
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Mesh
technology with self-forming & self-healing |
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Ultra-fast
roaming provides mobile connectivity |
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Frequently
Asked Questions |
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1.
Which products does this apply too? |
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Industrial Communication product lines: Industrial Ethernet
Switches and Media Converters (EKI-2000/4000/6000/7000
series, ADAM-6520/6521), Wireless AP/CPE (EKI-6300 series),
Serial Device Servers and Modbus Gateways (EKI-1000 Series,
ADAM-4570/4571/4572), Cellular IP Gateways (EKI-1300 series),
and Serial Communication Cards (PCI-1600 series). |
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2.
When does the new five year warranty start? |
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The
new policy is effective for shipments after May 1st, 2012. |
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3.
Is it applied retroactively? |
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No.
Products shipped prior to May 1st, 2012 are not covered. |
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4.
Does the five year warranty cover existing orders? |
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The
warranty valid period is based on the product shipping
date. If the shipping date is after May 1st, 2012, the
warranty policy is applicable. |
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