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Automated
Fee Collection
Project
Introduction: Miti Manufacturing
produces portable decontamination equipment, the Rino Boot
(vehicle immobilizers), and automated fee collection systems.
Bob Fulcher, owner of the company, had experience with the
sale of stand alone, micro-controlled revenue collection systems
designed to collect a variety of fees for parking lots, universities,
and various national and state parks. The inflexibility of
the micro-processor design was always the primary limiting
factor with this type of collection system. The system, once
designed and implemented, was difficult to change, update,
interface, maintain, and monitor. Bob saw a need for a system
that was much more flexible in design over the lifespan of
the machine. The idea was to use a PC-based platform with
a complete operating system rather than the old micro-controlled
system. Such a platform would vastly increase not only the
long-term design flexibility, but also ease client interfacing,
remote terminal monitoring, maintenance, and support.
System
Requirements: Originally,
micro-controlled systems were used and proved to be effective;
however, they were highly inflexible in design, difficult
to interface, impractical to update, and required a high level
of expertise to maintain and monitor. The next generation
of Miti designed machines utilized a DOS-based Operating System,
ISA slot cards, and other custom designed hardware. While
this was an improvement over the micro-processor, it soon
became evident that the ISA slot card system did not represent
a long-term solution in the ever-changing and improving PC
market. While waiting for the right industrial PC to become
available, the Miti software package was continually developed
and updated with the design being extremely flexible and user-friendly.
Long-term,
some changes needed to be made, such as sourcing industrial
grade equipment suitable for use in environmentally difficult
conditions. The machines are often in installed long distances
from the nearest human resource thus making the need for reliable
hardware a critical component of a successful product. The
ideal product also required sufficient resources for interfacing
all system components such as bill and coin acceptors, vending
devices, card dispensers, credit card readers, touch screen,
shock & motion sensors, video camera, alarms, etc. The
two primary components required were the industrial PC along
with the touch screen user interface. Both components must
be highly durable and the touch screen must be viewable for
outdoor direct sunlight application.
Project
Implementation:
UNO-2171:
Intel Pentium M/Celeron M Embedded Fanless Computer with
2x LAN, 4x COM

System
Description: The
entire system is contained within a tamper resistant metal
case and all access for customers and staff is via an 8.4"
LCD touch screen. A motion sensor is used to detect presence
at which time a voice prompt is used to instruct the customer
on how to begin their transaction. A series of screens is
navigated by the customer at the end of which the fee total
is displayed and payment instructions are given, both visual
and audio. The machine records all events as they occur; all
data storage is via hard-disk or other long-term storage media.
Information is made available to staff in various reports
and data-base formats and may be accessed via remote dial-up
service or locally with a USB storage device.
Conclusion:
The
biggest obstacle was sourcing hardware reliable enough for
outdoor environments and with high enough temperature ratings.
We overcame these obstacles by working with Advantech and
their DTOS department.
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